We have a minimum order of £100 to qualify for free delivery – simply for sustainability reasons in order to minimise packaging and to reduce the environmental carbon footprint when delivering your order.
We can deliver to most mainland Great Britain addresses. You can arrange delivery to your workplace, neighbour or friends if it’s more convenient, at no extra charge.
We are unable to deliver unfortunately to the Isle of Man, Northern Ireland, Scilly Idles, some remote areas of Scotland, and the Scottish islands. This is because we cannot guarantee that the order will be delivered within 24 hours.
Please see our list of excluded postcodes:
AB DD FK IV KW PA PH
ISLANDS & HIGHLANDS
GY, HS, IV, IM, JE, KA, KW, PA, PA, PH & ZE
Orders are usually dispatched within 3-5 working days from the date of the order being placed. All orders are delivered using a next day service, but please note this is from the date of dispatch, not the date of placing orders.
For our delivery schedule, please see below:
|Order Day||Delivery Day|
|Monday before 12 pm||Thursday|
|Monday after 12 pm||Thursday|
We use a national courier network (Delsol / APC) to deliver our orders.
No. Your order will remain chilled for 24 hours so no need to rush home for the delivery as it will stay cool until you arrive home.
We do encourage our customers to always provide us with a delivery instruction with your order telling us where you would like us to leave your order. It would be best placed somewhere cool and dry or at least in the shade.
Your order will be delivered to you packaged in an cardboard box with recyclable low density Polyethylene (LDPE) liners, which makes them extremely suitable for recycling and to keeping your order cool and fresh. Therefore there is no need to rush home and put it in the fridge immediately, although it will need to be refrigerated when you do unpack it.
Any meat products are packed either in skin packs, vacuum packs or gas flushed trays to keep your meat fresh. Items are then transported in specially selected packaging which keeps your order at fridge temperature for up to 24 hours from dispatch, so you can be sure that your meat will be in the best condition when it reaches you. The meat will be clearly labelled, so is ideal for popping straight in the freezer.
We always strive to offer the best service before, during, and after your delivery and will try to contact all of our customers if any errors occur with their order.
In some cases, when we find ourselves out of stock of certain items, we offer a substitution service to avoid disappointment. This does not happen frequently and is rarely for meat products. It would mostly apply to the Farm Shop products.
Delivery charges are for one delivery to any single mainland United Kingdom address.
Please take a look at the details below:
|Order Total||Delivery Cost|
|Less than £100||£15|
|£100 or more||FREE|
We have a minimum order of £100 to qualify for free delivery – simply for sustainability reasons in order to minimise packaging, delivery, and the environmental footprint.
Get in touch with us as soon as you possibly can to see if we can re-arrange your order.
Telephone number: 01490 413000